Privacy Policy
Resilient Grid Systems (“Resilient Grid Systems,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, services, and other online resources.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website or contact us. This may include:
- Name
- Email address
- Phone number
- Company or organization name
- Job title or professional information
- Mailing or business address
- Information submitted through contact, inquiry, registration, or other forms
- Information you provide when requesting information about our products or services
- Any other information you choose to provide to us
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website or page
- General website usage information
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide information about our products and services
- Communicate with you regarding our products, services, or business
- Process requests submitted through our website
- Improve our website, products, and services
- Understand how visitors use our website
- Maintain website security and prevent fraudulent or unauthorized activity
- Comply with applicable laws and legal obligations
- Carry out other purposes disclosed at the time information is collected or with your consent
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics.
Cookies are small text files stored on your device when you visit a website.
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
4. Analytics and Website Technologies
We may use third-party analytics and similar technologies to understand how visitors interact with our website and to improve our online services.
These technologies may collect information such as pages visited, time spent on pages, device information, browser information, and general usage patterns.
Third-party service providers may process this information on our behalf in accordance with their respective privacy policies.
5. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to operate our website, provide services, communicate with you, process inquiries, maintain security, perform analytics, or support our business operations.
We may also disclose information:
- When required by law or legal process
- To protect our rights, property, or safety
- To protect the rights, property, or safety of our users or others
- To investigate suspected fraud, security issues, or other unlawful activities
- In connection with a merger, acquisition, restructuring, sale, or transfer of some or all of our business assets
Third parties that receive information from us are expected to handle that information appropriately and in accordance with applicable requirements.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
- Exercise other rights available under applicable privacy and data protection laws
To exercise an applicable privacy right, please contact us using the contact information provided below.
We may need to verify your identity before processing certain requests.
9. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
10. Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
11. International Data Transfers
Depending on where you are located and where our service providers operate, your information may be processed or stored in countries other than your country of residence.
Where required by applicable law, we will take appropriate measures regarding the transfer and processing of personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Address:
13255 Stanfford Rd #400
Missouri City, Texas 77489
USA
We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.
14. Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy and, where required by applicable law, consent to the collection and use of your information as described in this Privacy Policy.